You may not publish or transmit via Seedplicity’s Service any content that Seedplicity reasonably believes:
Seedplicity does not tolerate any harassment, malice or abuse towards it’s employees or subsidiaries. Any form of harassment, cursing, threats, or ill will directed towards Seedplicity staff or authorized agents shall not be tolerated.
The Customer agrees to conduct themselves in a professional manner regardless of the method of communication with Seedplicity. Should the Customer be found in violation of this clause Seedplicity reserves the right to suspend or terminate services with or without prior notice and without liability.
Seedplicity does not allow, condone or authorize any forms of Network Abuse including, but not limited to, Denial of Service attacks, Phishing attempts, port scans, SYN Floods etc.
Seedplicity reserves full right to determine what constitutes Network Abuse and take the appropriate action against the Customer with or without prior notification and without liability.
You may not engage in illegal, abusive, or irresponsible behavior, including but not limited to:
In the event the Customer uses excessive CPU from unsupported activities, Seedplicity reserves the right to terminate your service in order to maintain a consistent level of performance on all our Servers.
In the event that the Customer uses excessive RAM from any service (supported or unsupported), Seedplicity reserves the right to restart services without notice to the customer to reclaim resources for the public pool. If unsupported scripts or user actions are found to be constantly utilizing significant amounts of RAM and/or are impacting other users of the Service, Seedplicity may issue a warning to the Customer indicating that their usage of the Service is affecting other users. If the Customer ignores these notices or fails to rectify the issue, Seedplicity reserves the right to terminate the account.
In the event that the Customer uses excessive amount of bandwidth for the month (25TB/mo); Seedplicity reserves the right to subject the Customers bandwidth to prioritization or bandwidth limitations.
In the event that the Customer is discovered to be using an unfairly large portion of the GPU for transcoding purposes, Seedplicity may issue a warning to the Customer indicating that they are unfairly using a limited resource. Similarly, the transcoding of 4K content is strictly prohibited under any circumstance. Depending on the nature of the infraction, customers may be suspended and/or terminated.
Each user on a shared server is assigned a shared IP when their service is provisioned. You are not permitted to change the bind IP of any of your services to anything other than what was provisioned to your slot.
You must take reasonable security precautions. You must protect the confidentiality of your password, and you should change your password periodically.
Seedplicity’s standard policy is to contact The Customer during which a violation of the AUP or TOS has occurred, however, Seedplicity does reserve the right to suspend or terminate an account with or without notice at it’s own discretion. The Customer agrees to maintain up to date primary contact email information with Seedplicity. The violation shall be listed in the Subject of the email sent from our administration and abuse department (email@example.com). The Customer shall be given all appropriate details of the Violation as well as a time frame to correct the issue before action shall be taken. Once the email has been sent to The Customer, Seedplicity will consider that The Customer has been notified. Seedplicity reserves the right to use discretion on the amount of time given for a customer to correct the issue before action is taken.
We shall investigate the resource abuse and provide the Customer with a best effort analysis of the problem causing the resource abuse. At which time the Customer will be given a time frame to make the corrections to their code, scripts, or software services running. If the issue is not corrected within the time frame given, Seedplicity will then take further steps to ensure the stability of the network and servers and may take actions including but not limited to disabling plugins, themes, accounts, scripts, services and in reserves the right to issue a full service suspension depending on the severity of the issue based upon Seedplicity’s judgment of the scenario.
None of the above examples are meant to be specific guidelines with regards to how each and every case may be handled. Seedplicity reserves full rights to use its judgment and discretion in how each individual case is handled.
Seedplicity is under no duty, and does not by this AUP undertake a duty, to monitor or police our customers’ activities and disclaims any responsibility for any misuse of the Seedplicity network.